PRIVACY POLICY.

At Manouk de Bijl, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.manoukdebijl.com, and when you engage with our services, including 1:1 mentorship, retreats, events, and ceremonies.

1. INFORMATION WE COLLECT

We collect personal data that you voluntarily provide to us when registering on our site, booking services, or contacting us. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, and billing information.

  • Health Information: Any details you voluntarily provide regarding health conditions for retreats, mentorships, or events.

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.

2. HOW WE USE YOUR INFORMATION

We use the personal data we collect for the following purposes:

  • To process and manage your bookings for mentorship sessions, retreats, events, and ceremonies.

  • To communicate with you regarding your inquiries, bookings, or updates related to services.

  • To improve our website and services by analyzing user behavior and preferences.

  • To comply with legal obligations or resolve any disputes that may arise.

We do not sell or share your personal data with third parties for marketing purposes without your consent.


3. HOW WE PROTECT YOUR INFORMATION

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption, and limited access to personal data based on need.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

4. THIRD-PARTY SERVICE PROVIDERS

We may share your information with third-party service providers who assist us in operating our website or conducting our services. These third parties are required to protect your personal data in accordance with our Privacy Policy and are not allowed to use your information for their own purposes.

Examples of third-party services may include:

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing services (e.g., MailChimp, ConvertKit)

  • Analytics tools (e.g., Google Analytics)

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us track your preferences and site usage.

  • Essential Cookies: These cookies are necessary for the website to function properly, such as enabling you to book services.

  • Analytics Cookies: These cookies collect data about how visitors interact with the website, helping us optimize user experience.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.


6. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely dispose of it.


7. YOUR RIGHTS 

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete data.

  • Erasure: You can request the deletion of your personal data under certain circumstances.

  • Restriction: You can request a restriction on the processing of your personal data.

  • Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

  • Objection: You can object to the processing of your data in certain cases, such as for marketing purposes.

To exercise any of these rights, please contact us at connect@manoukdebijl.com.


9. INTERNATIONAL DATA TRANSFERS 

As a Netherlands-based company with international clients, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We take appropriate steps to ensure that your data is protected when transferred across borders, including the use of standard contractual clauses or other legal mechanisms.

10. CHANGES TO THIS PRIVACY POLICY 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website after any changes constitutes acceptance of the revised policy.

11. CONTACT US

If you have any questions or concerns regarding this Privacy Policy or the way we handle your data, please contact us at: connect@manoukdebijl.com